Responsible Gaming
Gaming Should Be Entertainment
At Dimanche Cool, we believe online casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Gambling always carries risk, and the house always has a mathematical advantage. Only gamble with money you can afford to lose, and never chase losses or use gambling as an income source.
Age Verification
Online gambling in Canada is restricted to individuals who are 18 years of age or older (or the legal age in your province, whichever is higher). By accessing our website and participating in online gambling, you confirm that you meet the legal age requirement in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Gambling more frequently or with larger amounts than intended
- Trying to recover losses by gambling more ("chasing losses")
- Lying to family, friends, or others about gambling activities
- Neglecting work, school, or family responsibilities due to gambling
- Using gambling to escape problems, stress, anxiety, or depression
- Borrowing money to gamble or paying debts with gambling winnings
- Experiencing mood swings or irritability when not gambling
- Feeling a loss of control over gambling behaviour
- Failed attempts to reduce or stop gambling
If any of these apply to you, seek help immediately.
Self-Help Tools & Responsible Gambling Features
Most reputable online casinos offer built-in tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Cap the amount of money you're willing to lose in a session or time period
- Reality Checks: Receive periodic reminders about how long you've been gambling and how much you've spent
- Session Time Limits: Automatically log out after a set duration
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling activities
- Account Cooling Off: Take a break from gambling for a set period
Use these tools proactively to maintain healthy gambling habits.
Support Organizations in Canada & Beyond
If you or someone you know needs help with problem gambling, these organizations provide free, confidential support:
Canada
- Responsible Gambling Council — www.responsiblegambling.org
- Gambling Helpline Canada — 1-800-461-2664 (toll-free)
- Problem Gambling Institute of Ontario — Helpline: 1-888-391-1111
International
- GamCare (UK) — www.gamcare.org.uk
- GamStop (UK Self-Exclusion) — www.gamstop.co.uk
- Gambling Help Online (Australia) — www.gamblinghelponline.org.au
- National Council on Problem Gambling (US) — www.ncpgambling.org | 1-800-522-4700
Take Action Today
If you think you have a gambling problem, help is available. Reaching out is a sign of strength, not weakness. Contact one of the support organizations listed above — they are free, confidential, and staffed by professionals trained to help.
Remember: Problem gambling affects not just the individual, but also family members and loved ones. If someone you care about is struggling, encourage them to seek help.